T&C's

Introduction

Casa Lobo is owned, operated, and hosted by A&A Portfolio LTD, a company registered in England & Wales with company registration number 13135420.

Please read the following terms and conditions (the "Terms") carefully. By accessing and using Casa Lobo, you are confirming that you have read, understood, and agree to these Terms. These Terms form the basis on which we provide access to Casa Lobo, including the listings, advertisements, text, graphics, and other information published on the website (the "Content"). If you do not agree to be bound by all the Terms, you must refrain from using Casa Lobo. We may change or amend these Terms at any time, and continued use of the website signifies your acceptance of any such changes.

To allow us to provide an optimal experience, your data and preferences are handled as per our [Privacy Policy] and [Cookie Policy].

1. Access to Casa Lobo

We grant you a limited license to access and use Casa Lobo. You may view, browse, and print listings and other information in a web browser for your personal use only, but you may not use it for any other purpose. Downloading (other than for page caching), modifying, or using any part of Casa Lobo without our prior written consent is prohibited.

You may not copy, reproduce, modify, create derivative works from, display, perform, publish, distribute, broadcast, or otherwise use any materials on Casa Lobo without prior written consent. Systematic extraction or re-utilization of any content, including the use of data harvesting tools, is strictly prohibited.

Access to Casa Lobo is through the internet, and you are responsible for your own internet connection. You must ensure that all persons accessing the site through your internet connection are aware of these Terms and comply with them.

We make reasonable efforts to keep Casa Lobo running smoothly, but from time to time, access may be suspended or restricted without notice for maintenance or technical reasons. We do not guarantee uninterrupted or error-free use of Casa Lobo.

2. Changes to Casa Lobo

Casa Lobo is updated regularly, and content or services may be changed, corrected, or removed at any time. We do not guarantee the accuracy or currency of any specific listing.

3. Publishing and Usage of Content

By posting any content on Casa Lobo, you grant A&A Portfolio LTD the right to use, distribute, and publish that content across other selected platforms and portals of our choice. This includes syndicating listings to third-party real estate portals and marketing channels. Casa Lobo reserves the right to select where and how your content may appear.

4. Capped Fees and Buyer Introductions

To be eligible for capped fees, the following conditions must be met: - The property must have been listed directly by the owner on Casa Lobo. - The property must have been live on Casa Lobo before the date of any registered interest from a potential buyer.

If a buyer is introduced to your property via Casa Lobo and these conditions are met, the capped fee will apply as per the fee schedule displayed on our website at the time of the listing. If these conditions are not met, alternative fee structures may apply, and these will be communicated to the property owner before any transaction proceeds.

5. Compliance with UK Law

A&A Portfolio LTD operates Casa Lobo in compliance with UK law, including property and consumer protection laws. All users of Casa Lobo are responsible for ensuring that their listings and transactions comply with applicable local regulations. Any disputes will be governed by the laws of England & Wales.

6. User Obligations

As a user of Casa Lobo, you agree: - To provide accurate and complete information when creating listings. - Not to post false, misleading, or defamatory content. - Not to infringe on any third-party intellectual property rights. - To comply with all applicable laws when using the platform.

7. Copyright and Intellectual Property Rights

We own or license all intellectual property rights on Casa Lobo and its content. This includes, but is not limited to, trademarks, logos, and the software code comprising the website. You may not commercially exploit or use Casa Lobo or its content for any commercial purpose without our express written permission.

All printouts of Casa Lobo content must retain logos, trademarks, and copyright notices.

8. Linking to and from Casa Lobo

You may link to the Casa Lobo homepage, provided that such linking is fair, legal, and does not damage our reputation. You may not suggest any form of association or endorsement where none exists. Framing Casa Lobo on other websites without permission is prohibited.

Casa Lobo may include links to third-party websites for your convenience. We have no control over and are not responsible for the content of these linked websites. The inclusion of links does not imply endorsement.

9. Liability

We provide Casa Lobo and its content on an "as-is" basis for general information purposes. We do not guarantee the accuracy or reliability of any content. We will not be liable for any loss or damage arising from reliance on information provided on Casa Lobo.

We limit our liability to the fullest extent permitted by law. You agree that you will not bring any claim personally against our officers or employees in connection with Casa Lobo or these Terms.

10. General

These terms will be governed by and interpreted in accordance with the laws of England & Wales. We each submit irrevocably to the exclusive jurisdiction of the English & Welsh Courts to determine any claims or disputes.

Privacy policy

We acknowledge and agree that any personal data you provide will be processed in accordance with all applicable data protection laws, including the UK Data Protection Act and GDPR. By using Casa Lobo, you agree to the collection and use of your information in accordance with this policy.

We strive to ensure that all data is: - Processed lawfully, fairly, and in a transparent manner. - Collected for specified, explicit, and legitimate purposes. - Adequate, relevant, and not excessive. - Accurate and up to date. - Not kept for longer than necessary. - Processed in accordance with your rights. - Secure.

To deliver our services, we will request your consent to process your data when necessary. You have the right to withdraw this consent at any time.

This policy applies to any website we own, such as www.casalobo.es, and other interactions you may have with us. If you do not agree with the terms, please refrain from using our services.

What Information Do We Collect?

Personal Data

While using Casa Lobo, we may ask you to provide personally identifiable information that may include, but is not limited to: - Contact information, such as your name, email address, or phone number. - Unique identifiers, such as an account number. - Geolocation data based on your IP address.

Tracking Data

Like most websites, we automatically gather certain information. This may include: - Internet protocol (IP) addresses. - Device and browser type. - Internet service provider (ISP). - Referring/exit pages. - Pages viewed on our site. - Operating system, date/time stamps, and other data to analyze trends and administer the site.

Casa Lobo uses cookies and similar technologies to analyze trends, track user movements around the website, and gather demographic information about our user base. You can control the use of cookies at the browser level. However, disabling cookies may limit certain features or functionalities on our website or services. For more details on how we use these technologies, please see our Cookie Policy.

Additional Data

Other data submitted through our websites, such as requests for property valuations, further property details, support requests, or communications with Casa Lobo, may also be stored.

No one is under any obligation to provide additional data. However, certain features of Casa Lobo may not be accessible without providing some data.

How Do We Use the Data We Receive?

With Third Parties

When you make an enquiry on Casa Lobo, we send that request and share your information with Casa Lobo agents and appropriate third parties.

With Service Providers

We may share your information with third-party service providers who assist with our business activities. These providers are authorized to use your personal information only as necessary to provide services to us. These services may include: - Sending marketing communications. - Conducting research and analysis. - Website analytics. - Payment processing.

With Public Authorities

In certain circumstances, we may release personal information to comply with legal obligations, enforce our terms of use, or protect the rights, property, or safety of Casa Lobo, our users, or others. This does not include selling, renting, sharing, or disclosing personally identifiable information for commercial purposes, except as stated in this policy.

What Data Do We Store?

We store your data on secure servers provided by our service partners and will hold your personal information for as long as is necessary for the relevant activity.

Casa Lobo may retain personal, tracking, or additional data about you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping information after account deactivation for the period needed to pursue legitimate business interests, conduct audits, comply with legal obligations, resolve disputes, and enforce agreements.

While sending data over the internet is not completely secure, we have procedures and security measures in place to protect your data once received.

Your Rights

You have the following rights in relation to your data: - The right to be informed. - The right of access. - The right to rectification. - The right to erasure. - The right to restrict processing. - The right to data portability. - The right to object. - Rights related to automated decision making and profiling.

We will use reasonable efforts to supply, correct, or delete personal information as necessary. To exercise these rights, please email us at privacy@casalobo.es with your request. We may ask you to verify your identity before responding to such requests.

Age Limitations

To the extent prohibited by applicable law, Casa Lobo does not offer its services to individuals under 16 years of age. If you become aware that someone under 16 has unlawfully provided us with personal data, please contact us, and we will delete the information.

Changes to This Policy

This policy may be updated from time to time. The most recent revision date will appear on this page. If you do not agree to any changes, please stop using this website and do not submit personal information to it. If material changes are made to this policy, we will provide more prominent notice, such as email notification of changes.

Data Protection Authority

Subject to applicable law, you have the right to lodge a complaint with your local data protection authority or with the Information Commissioner’s Office (ICO), which is the supervisory authority for A&A Portfolio LTD t/a Casa Lobo in the UK.

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom

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